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Terms of Service

Last updated: February 2026

What Stashigo Is

Stashigo provides long-term personal storage services for travelers, digital nomads, students, and anyone who needs a safe place to keep their belongings. We offer secure storage locations worldwide, with management through our platform and direct support whenever you need it.

We are committed to caring for your items with the same care we would expect for our own belongings.

Your Responsibilities

  • Packing: Pack your items carefully to prevent damage during transport and storage.
  • Labeling: Clearly label all items or boxes so we can identify and catalog them.
  • Prohibited Items: Do not store hazardous materials, perishables, flammable items, or anything illegal. Contact us if you're unsure.
  • Honesty: Provide accurate descriptions of what you're storing.
  • High-Value Items: If you store items worth more than $500, you must declare them when booking. Undeclared high-value items may not be covered under our standard protection.
  • Communication: Keep us updated with current contact information so we can reach you when needed.

Pricing & Payment

Storage pricing is calculated based on the volume and type of items you store, and the storage location you choose. Rates are designed for long-term storage — the longer you store, the better your per-month rate.

You are responsible for shipping costs to our storage location. When you request items back, we handle the shipping and charge at cost.

Payment terms and methods will be confirmed when you place your order. We accept standard digital payment methods including credit cards and bank transfers.

Insurance & Liability

Every item stored with Stashigo includes standard protection coverage. This is included in your storage fee at no extra cost.

We are not liable for cash, jewelry, or antiques. Do not store items worth more than $500 without declaring them when you book.

We maintain storage facilities with care, keep items organized, protect them from weather and pests, and maintain climate control. We are responsible for reasonable care of your belongings while they are with us.

How to Retrieve Your Items

  • Retrieval: Request pickup or shipping through our platform at any time.
  • Shipping: We can arrange national or international shipping at cost to wherever you are.
  • Partial Retrieval: You can request specific items from your collection without retrieving everything.
  • Direct Contact: Email us for any special requests.

Contact Us

For questions about this agreement or your storage:

Changes to These Terms

As Stashigo grows, we may update these terms. We'll notify customers of any significant changes via email. Your continued use of Stashigo after changes indicates your acceptance of the new terms.

By using Stashigo, you acknowledge:

  • You've read and understood these terms.
  • You take responsibility for packing and labeling your items properly.
  • You understand that standard protection has limits and does not cover undeclared high-value items, cash, jewelry, or antiques.
  • You agree to the storage terms, pricing, and our care standards.

Ready to store with us?

Send us photos of your items and get started.

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